Privacy Policy
How Dogwood Way Business Advisory collects, uses, and protects your personal information.
1. Data controller
Dogwood Way Business Advisory is the data controller for personal information collected through system-dogwoodway.click and our advisory engagements.
Contact: info@system-dogwoodway.click
Address: Office 7, 38 Test Avenue, Sydney NSW 00000
Phone: +61 2 0000 4300
2. Information we collect
- Contact form: name, email, company name, message, and advisory area of interest
- Engagement enquiries: business details you choose to share during discovery calls
- Client engagements: contact details, business records you provide for advisory work, correspondence
- Website usage: optional analytics data if you accept cookies (see our Cookie Policy)
We do not collect sensitive information through the Website. During engagements, you may share employment or financial data necessary for our work — handled under engagement confidentiality terms.
3. How we use information
- Respond to enquiries and schedule discovery calls
- Deliver advisory services under signed engagement agreements
- Send invoices and engagement-related correspondence
- Improve Website content (aggregated analytics only, if accepted)
- Comply with legal obligations
We do not sell personal information to third parties.
4. Legal basis
We process information based on: your consent (contact forms, optional cookies), contractual necessity (delivering paid engagements), and legitimate interests (responding to enquiries, maintaining business records).
5. Retention
- Enquiry records: up to 24 months unless an engagement proceeds
- Client engagement records: seven years after engagement completion, or longer if required by law
- Cookie consent preference: stored locally in your browser until cleared
6. Your rights
Under the Australian Privacy Act 1988 and applicable state legislation, you may request access to, correction of, or deletion of your personal information where we hold it. Contact info@system-dogwoodway.click. We will respond within 30 days.
7. International transfers
Our primary systems are located in Australia. If we use service providers with overseas infrastructure, we ensure appropriate safeguards consistent with Australian privacy principles.
8. Security
We use reasonable technical and organisational measures to protect personal information, including encrypted transmission, access controls, and staff confidentiality obligations.
9. Third-party services
If you accept analytics cookies, limited usage data may be processed by analytics providers under their privacy policies. Essential Website functions do not require third-party data sharing.
10. Children
Our services are directed at business owners and professionals. We do not knowingly collect information from individuals under 18.
11. Changes
We may update this policy by posting a revised version on the Website. Material changes will be noted with an updated date.
12. Complaints
If you believe we have mishandled your information, contact us first at info@system-dogwoodway.click. You may also lodge a complaint with the Office of the Australian Information Commissioner (oaic.gov.au).
Last updated: August 2026